Standard Local Delivery
To calculate delivery cost, simply add items to your basket, proceed to the checkout and enter your delivery address and the delivery charges will be calculated and displayed.
Our standard delivery service is provided by us locally and delivery is usually next day but can be between 2-3 working days.
Working Day is defined as Tuesday to Saturday and does not include bank holidays.
Our Delivery service is currently only offered to postcode areas NR29, NR30, NR31, NR32, NR33 & NR34
We will deliver the goods to the address you specify for delivery on your order. Please make sure this address is up to date and accurate, and that you are careful to select the appropriate address for shipping and billing. We cannot accept any liability for loss or damage to the goods once they have been delivered in accordance with your delivery instructions.
If we anticipate a delay
We aim to deliver within the quoted time frame, but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to notify you of the delay and provide you with an alternative date for delivery. If you are not happy with the revised date, your order will be cancelled and we will refund your order in full within 3 working days. In no event shall we be liable for any damages or penalty for any delay in delivery.
Problem with the delivery
We will notify you when your order is ready for dispatch. If you do not receive your order within 3 days of your dispatch notification please contact us as soon as possible. To notify us please email firstname.lastname@example.org, or telephone 01502 731431.